Web Directory

» Customer Database Measurement Benchmarking Association
   CDMBA helps customer database management professionals identify the best business practices and compare operating performance.
   http://cdmba.org

» Help Desk Institute
   A large association for IT service and support professionals. There are 7500+ members worldwide.
   http://www.helpdeskinst.com/

» International Customer Service Association
   ICSA is dedicated to promoting the development and awareness of the customer service profession through networking, education and research.
   http://www.icsa.com/

» Society Of Consumer Affairs Professionals
   As customer-driven management techniques expand in popularity, and the emphasis on retaining customers becomes more critical, SOCAP provides the tools needed for corporations to reach their goal of maximum customer loyalty, excellent customer service and
   http://www.socap.org/