Web Directory

» 21CRM Systems
   Customer relationship management implementation and consulting specialists with offices in Canada and the USA.
   http://www.21crmsystems.com/

» Advantage Interactive Corp.
   Offers a range of web and intelligent IVR-based tools to support contact center managers in recruiting, staff retention, real-time customer service quality measurement and site selection.
   http://www.advantageinteractive.com/

» Customer Feedback Management
   Articles and information about managing customer feedback and customer innovation.
   http://blog.ideascope.com

» Customer Inc
   Consulting, quality assessment, sales management, customer service management, training development, organizational design and development, mystery calls, customer surveys and phone accessibility studies.
   http://www.customer-inc.com

» Fulfillment Plus
   Our customer service advocates rely on their training and skills, along with our superior technical systems, to provide personalized service to your customers.
   http://www.fulfillmentplus.com/

» Harte-Hanks, Inc.
   World wide customer relations management firm using technology for value-added information based solutions. (NYSE: HHS)
   http://www.harte-hanks.com/

» InteractCM
   Provider of customer management services including consulting, outsourcing, and seminars.
   http://www.interactcm.com/

» Joe Turner
   Consulting, homeowners manuals, materials, training, national conference, information and search for new home Customer Service, since 1982
   http://www.joeturner.com/

» Kovair Inc.
   Consulting services covering CRM and strategic relationship management.
   http://www.kovair.com

» Mamut
   Provider of CRM and Internet solutions to small businesses worldwide.
   http://www.mamut.com/

» MindTree Ltd
   Global information technology and research and development consulting company, providing offshore software development, product engineering and outsourcing services. Locations in USA, Asia and Europe.
   http://www.mindtree.com/

» NowDocs
   How to use the printing, binding, copying and tracking service, including same day, next day and courier deliveries for all your time sensitive documents.
   http://www.nowdocs.com/

» PRC
   Outsourced customer management solutions.
   http://www.prcnet.com/

» Princeton Consulting
   Customer management solutions, including Customer relationship management, multi-channel contact centers, data integration and analysis. Features management, company background, values, partners, news and client list.
   http://www.princecon.com/

» Rainmaker Systems, Inc.
   Provides customer relationship management services to software and other technology companies, specializing in selling software and service products to the installed customer base of its outsource clients. (Nasdaq: RMKR).
   http://www.rainmakersystems.com/

» SRD Group
   CRM consultants helping build clear customer centric strategies, guiding companies through corporate and cultural changes, people and process management issues, and measuring return on investment.
   http://www.srd-grp.com

» SociAlchemy
   Provides consulting services focused on customer communications through the Internet, and the development of online communities and knowledge networks.
   http://www.socialchemy.com/

» Softlab
   IT consulting and system integration services. Supports large corporations in the banking, insurance, manufacturing and telecommunications industries.
   http://www.softlab.com/

» Strengthbank
   Offers professional keynote and customer service seminars.
   http://www.strengthbank.com/index2.html

» Tariva, Inc.
   Web based customer relationship management software available in both hosted and installed versions.
   http://www.tariva.com/

» TeleTech
   Customer management, business-process and database-marketing solutions. Includes news and resource library.
   http://www.teletech.com/

» The Better Client Service
   A collaborative effort between businesses to better inform themselves of specific Client behaviors both positive and negative.
   http://www.betterclients.com

» The Cross Country Group
   Administers direct marketing, information and customer service programs on behalf of corporate clients throughout North America.
   http://www.ccgroup.com

» The Interchange Group UK
   Specialises in the delivery of computer based solutions that improve customer relationship management and supply chain management.
   http://www2.interchange.co.uk