Web Directory

» Advertising Standards Canada: Ad Complaints Reports
   Reports providing case summaries about consumers' complaints about advertising that were received by ASC. Information on filing complaints and how they are handled.
   http://www.adstandards.com/en/Standards/report.asp

» Better Business Bureau
   Helps US and Canadian consumers and businesses maintain an ethical marketplace. Includes guidance, dispute resolution information, and news and alerts.
   http://www.bbb.org/

» Canadian Consumer Handbook
   Offers information that includes online shopping, contracts, housing and home renovations, identity theft and collection agencies. Created and updated by the Consumer Measures Committee. [English and French]
   http://www.consumerhandbook.ca/

» Canadian Consumer Information
   Consumer law, recalls, frauds, consumer awareness. Office of Consumer Affairs, Industry Canada.
   http://www.consumerinformation.ca

» Canadian Toy Testing Council
   Non-profit, charitable organization that offers evaluations of toys tested by children in everyday settings, to assess design, function, durability and play value.
   http://www.toy-testing.org

» Car Help Canada
   Provides consumer tips regarding insurance, buying and leasing new or used vehicles, vehicle maintenance, car buyers may download a workbook.
   http://www.carhelpcanada.com/

» Consumer Health Organization of Canada
   A non-profit organization making people aware of the holistic or alternative approaches to health. Includes information on prevention of disease through nutrition, whole foods, dietary supplements, herbs and related resources.
   http://www.consumerhealth.org/

» Consumer Protection in Canada
   Articles and information on how to avoid consumer problems, and where and how to find help with consumer complaints.
   http://canadaonline.about.com/od/consumerprotection/

» Consumers Council of Canada
   An independent, not-for-profit organization federally incorporated to help business and government manage consumer issues, and working to improve the marketplace for consumers.
   http://www.consumerscouncil.com/

» Consumers' Association of Canada
   An independent, non-profit volunteer organization, represents and informs consumers and advocates action on their behalf to improve the quality of life.
   http://www.consumer.ca/

» Harris Black Watch
   Information for victims of convicted Montreal employment con artist Harris Black, aka Harry Black.
   http://www.harrisblackwatch.com/

» Marketplace
   CBC's long-running investigative consumer program. Offers a schedule of shows, audience interaction features, past programs, files, warnings and recalls.
   http://www.cbc.ca/marketplace/

» Public Interest Advocacy Centre (PAIC)
   A non-profit organization that provides legal and research services on behalf of consumer interests, and, in particular, vulnerable consumer interests, concerning the provision of important public services.
   http://www.piac.ca/

» The Financial Consumer Agency of Canada
   Canadian federal government agency working to protect and educate consumers of financial services
   http://www.fcac-acfc.gc.ca/