Web Directory

» Alitalia Sucks
   Consumer complaints about lost luggage and other issues. Links to related sites.
   http://www.alitaliasucks.com/

» NorthWorst Air
   Article from an ex-employee.
   http://www.northworstair.org/

» Out of the Blue
   Lies in the sky: An inside look at United Airlines' abysmal service. [Salon]
   http://archive.salon.com/business/col/hest/2000/07/28/united/

» Ryanair Campaign
   Gives observations and experiences relating to Ryanair. Includes copies of correspondence, press articles and advice on reporting problems.
   http://www.ryanaircampaign.org/

» Unfriendly Skies
   Passengers who try to fly on United are ending up as casualties of a labor war between the airline's management and its "employee owners." [Salon]
   http://archive.salon.com/business/feature/2000/07/28/united/

» United Sends Mixed Privacy Messages
   Despite United Airlines' promise to respect customer's privacy, users of its reservation system could find their personal information exposed. [cnet]
   http://news.cnet.com/2100-1017-226708.html?legacy=cnet

» Untied
   Customer complaints about United Airlines and its customer service. Includes a database for passengers to submit their experiences.
   http://www.untied.com/