Web Directory

» American Productivity & Quality Center
   APQC provides products and services to help your organization discover and implement best practices and obtain measurable results.
   http://www.apqc.org/

» BPR Online Learning Center
   The learning center offers an index of BPR articles, an online tutorial series, benchmarking studies, yellow pages for BPR resources, and information on reengineering toolkits and document templates for project teams.
   http://www.prosci.com/

» BenchmarkReport.com
   Free, financial benchmark service for manufacturing companies. Learn how your company's financial performance measures up against your closest peers with detailed analysis in key metrics.
   http://www.benchmarkreport.com/

» Benchmarking
   About Management. The basics of benchmarking including what it is, why it's important and what to measure.
   http://management.about.com/cs/benchmarking/a/Benchmarking.htm

» Best Practice Business Process Design
   Includes a number of articles on four themes: production and inventory planning and control, supply chain, related IS /IT issues, and change management. Provided by SM Thacker and Associates.
   http://www.smthacker.co.uk/

» Best Practices LLC
   Gateway for executives and specialists seeking to improve their business processes through benchmarking leading companies and implementing best practices.
   http://www3.best-in-class.com/bestp/domrep.nsf/pages/96DEB3761738BDE485257026006CD495!OpenDocument

» Broadcast Benchmarking Association
   Association of professionals interested in benchmarking and identifying the best broadcast practices that improve the overall operations of their companies.
   http://www.broadcastbenchmarking.com/

» Business to Consumer (B2C) Benchmarking Association?
   Assists business to consumer managers identify the best business practices and compare operating performance.
   http://www.b2cbenchmarking.com/

» Capability Snapshot
   Provides a technology-based survey methodology for organizations.
   http://www.capsnap.com/

» Customer Service Benchmarking Association
   Association of companies that conducts benchmarking studies to identify the best practices surrounding customer service issues that improve the overall operations of the members.
   http://www.csbenchmarking.com/

» Ebenchmarking
   A monthly newsletter provided via e-mail available to individuals employed by large corporations, higher educational organizations or governmental entities who are involved with benchmarking.
   http://ebenchmarking.com/

» Electric Utility Benchmarking Association
   An association of electric utility companies that conducts benchmarking studies to identify the practices that improve the overall operations of the members.
   http://euba.com/

» ISO Benchmarking Association
   Brings professionals of companies that are ISO Certified or are seeking ISO Certification together to share information to improve business processes.
   http://isobenchmarking.com/

» ISP Benchmarking Association
   An association of procurement and supply chain organizations within major corporations. ISPBA conducts benchmarking studies to identify practices that improve the overall operations of the members.
   http://ispbenchmarking.com/

» Information Systems Management Benchmarking Consortium
   Brings together information systems professionals from a variety of companies to conduct targeted studies on issues related to improving performance and effectiveness.
   http://ismbc.org/

» International Call Center Benchmarking Consortium
   An association of call center professionals to compare operating performance and identify the best business practices.
   http://iccbc.org/

» International Contract Management Benchmarking Association
   Association of corporations with contract management processes.
   http://www.icmba.com/

» International Council Of Benchmarking Coordinators
   Brings benchmarking professionals together to share information to improve business processes in their industry.
   http://icobc.com/

» International Institute for Internet Industry Benchmarking (I4B)
   Multi-company consortium dedicated to identifying best practices in Internet Industry Strategies.
   http://www.iiiib.org/

» International Treasury Management Benchmarking Consortium
   An association of treasury managers within major organizations that conducts benchmarking studies to identify practices that improve the overall operations of the members.
   http://itmbc.com/

» Knowledge Management Benchmarking Association
   Brings together knowledge management professionals from a variety of companies. Conducting benchmarking studies to identify practices that improve the effectiveness of Knowledge Management activities.
   http://kmba.org/

» Ravenwerks Best Practices Information Center
   Articles on best practices in teamwork, leadership, finance, marketing, customer service and technology.
   http://www.ravenwerks.com/practices/practices.htm

» Shared Services Benchmaking Association
   An association of shared services managers to compare operating performance and identify the best business practices.
   http://ssbenchmarking.org/

» Strassmann, Inc.
   Strassmann offers consulting and analytical services for effective corporate information management. Site contains several resources including assessments and white papers.
   http://www.strassmann.com/consulting/

» The Benchmarking Network
   Worldwide Benchmarking Resource Guide - information and links.
   http://benchmarkingnetwork.com/

» The Booth Company
   The latest information about 360 degree feedback for measuring leadership, management and organization effectiveness. Secure web-based feedback surveys are featured.
   http://www.boothco.com/

» The Cost-Effective Organization
   Provides best practices and resources for the reduction and control of business expenses.
   http://mysite.verizon.net/vze6l53f/

» The Global Benchmarking Council
   Comprised of benchmarking, quality, and process improvement professionals from around the world. Strives to enhance member initiatives through studies, networking, conferences, and other activities.
   http://www3.best-in-class.com/gbc