Web Directory

» Actricity
   Offers web-based software to manage customer relationship and networking the CRM processes in sales, marketing and service.
   http://www.actricity.com/

» Aestiva
   Web-based solutions including help tickets, knowledge base, contact management, and email management.
   http://www.aestiva.com

» Aexis
   Distributor and integrator in the Benelux and France of Advanced Business Intelligence solutions, which comprise corporate performance management, olap, crm, data warehousing and web applications.
   http://www.aexis.com/

» Blue Tahiti Software Ltd
   Provider of analytical CRM systems. Innovative companies use our software to slash sales and marketing costs. News and events. Contacts.
   http://www.bluetahiti.com/

» CRM Software Solutions
   Provides information about customer relationship management for businesses.
   http://www.crmsoftwaresolutions.info/

» CRM Technologies Ltd.
   Offering consultancy, design, programming, integration and training services, including relationship management solutions. News and contact details.
   http://www.crmtechnologies.com/

» Castle CRM
   Providers of CRM data integration solutions. Resource library, list of clients. Contacts.
   http://www.acastle.com/

» Charter Continuum
   Customer relationship management with software for handling customer feedback ensuring customer retention.
   http://www.charter-uk.com

» CustomerFAQs Solutions Ltd.
   Provides an online customer service support solution and web-based helpdesk, including knowledge base, call tracking, Dynamic FAQ, email management, live chat, and surveys. Demo. News. Contacts.
   http://www.customfaqs.com/

» FrontRange Solutions
   Customer-centric software for the mid-market, including the HEAT help-desk and the GoldMine CRM platform.
   http://www.frontrange.com.au/

» InterFAQs
   Featured automated FAQ system and knowledge base software. List of features, demo.
   http://www.interfaqs.com/

» Knova
   Knowledge-empowered customer service applications that automate the problem/resolution process and make it easy for customers to find information on a firm's site.
   http://www.knova.com

» Knowledge Base
   Multi-user system enhances self-service customer support, help desk operations, and document management applications.
   http://www.knowledgebase.net

» Medallia
   Provides turnkey customer feedback solutions. Product details, and company news.
   http://medallia.com/

» Orasi Software, Inc. - IdeaScope
   Features customer feedback management system to capture, monitor, and prioritize customer feedback. Also collect ideas, comments, and suggestions.
   http://www.ideascope.com/

» PhaseWare, Inc.
   Offers customer service application suite that consists of incident and knowledge management, customer web self-service, and business event management tools that automate the incident resolution process.
   http://www.PhaseWare.com/

» Precision
   Developer of help desk solutions.
   http://www.pcaonline.com/

» Q-go
   Customer communications software based on natural language technology.
   http://www.q-go.com/

» Querybot Systems
   Automated knowledge base and interactive FAQ systems intended for small businesses.
   http://www.querybot.com/

» QueueVision Inc.
   Specializes in the development of customer relationship management (CRM) and business process management (BPM) solutions for the healthcare industry. Company profile, products and contacts.
   http://queuevision.com/

» RaiderCSS
   Provides real time web based Java customer support software and live help solutions.
   http://www.raidercss.com/

» Ransys Ltd.
   Offers enterprise feedback management system that enables medium and large sized intensive service organizations to monitor and improve customer satisfaction, retention, and loyalty by collecting customers’ feedback.
   http://www.ransys.com/

» Rapid Stability Incorporated
   Provides custom software applications and solutions for customer service, help desk, CRM, security analysis with implementation and network marketing. Company profile, products and services. Contacts.
   http://www.rapidstability.com/

» Respond UK Plc
   Features complaints, feedback and customer service software solutions. List of services, case studies. Contacts.
   http://www.respond-uk.co.uk/

» ResponseTek Networks Corp.
   Provides customer experience management solutions. Areas of expertise. Services offered. Contacts.
   http://www.responsetek.com/

» Satmetrix Systems
   Software and services company focused on customer experience management.
   http://www.satmetrix.com/

» ScandiaCom
   Web based customer service database solutions for the high-end equipment manufacturers. Automated escalation process and failure analysis reporting capabilities.
   http://www.scandiacom.com

» Simon Dutton Associates Ltd
   Products and services information. Features Paritor Software for the education sector: EnsembleXP.Net and SOLO.
   http://www.paritor.com/

» Square Systems Ltd - Opinion-8
   Offers automated customer survey system that provides real-time feedback and verbatim comments about customer service or employee satisfaction. Research methodologies include post contact IVR telephone, web and email questionnaires.
   http://www.opinion-8.co.uk/

» SupportSentry
   Provides hosted, cost effective web-based customer service software. Some features include knowledge bases, email handling, and multiple site capabilities.
   http://www.supportsentry.com/

» The Service Manager - TSM
   Provides a job logging, dispatch and invoicing solution. Includes time sheets, stock control, maintenance contracts. Company profile, contacts.
   http://www.theservicemanager.com/

» Transversal Corporation Ltd
   Offers call centre knowledge management solutions. List of products. Contacts.
   http://www.transversal.com/

» Tree Management Systems, Inc.
   Customer management software for tree, lawn, and landscape companies.
   http://www.turftree.com/

» Ulysses CRM
   Developer of service-centric customer relationship management and facilities management software packages for small and medium companies.
   http://www.qms-software.com

» ViewsCast
   Offers software solutions that provides real-time results to your customer or employee satisfaction, opinion, and preference surveys through a standard web browser. Online demo, contacts.
   http://www.synovate.com/viewscast/

» Witness Systems
   Supplies customer relationship management solutions. Focusing on customer service processes, and workforce performance. Training and consulting services. News, partners.
   http://www.witness.com/