Web Directory

» Aegis Communications Group, Inc.
   Offers assistance with customer service, acquisition and retention programs, as well as customized marketing research targeted by customer base.
   http://www.aegiscomgroup.com/

» AeroComp Consulting Inc.
   Conducts customer service and relationship marketing consulting. Profile, rates and contact details.
   http://www.aerocompsys.com/

» Ageless Media
   Management and technology consulting company that specializes in customer relations and customer service systems.
   http://www.agelessmedia.com

» Business Insights Group
   Provides customer and employee satisfaction consulting. Also training, mystery shopping solutions, surveys and culture audits.
   http://www.businessinsights.com/

» CGA
   Customer experience specialists offering strategic consulting services and providing customer service training and advisory services using methods for understanding, measuring and visualising customer experience.
   http://www.cgaexperience.com/

» Cape Consulting Ltd
   Delivers measurable and sustainable improvements in customer service, customer satisfaction and customer loyalty.
   http://www.capeconsulting.com/

» Coscia Communications
   Customer service consulting, training and development. Includes information on the company, services, programs and products.
   http://www.coscia.com/

» CustomersFirst.
   Assists companies in obtaining, analyzing, and responding to their customers' feedback. News, products and services, contacts.
   http://www.customersfirst.com/

» GCCRM
   Offers customer relationship management evaluation services. Case studies, training programs and links to resources.
   http://www.gccrm.com/

» Harding & Yorke Group Plc
   Provides loyalty, empathy and customer relationship solutions. Company mission, list of clients and contact information.
   http://www.empathy.co.uk/

» Keep Customers
   Informative site dedicated to keeping current customers.
   http://www.keepcustomers.com/

» Parago, Inc.
   Design, development, and management of customer service focused marketing programs.
   http://www.parago.com/

» Snow & Associates
   Dedicated to information and training regarding customer service and leadership issues.
   http://snowassociates.com

» Support Channel Ltd.
   Specialists in the topic and customer management. List of services and contact information.
   http://www.supportchannel.co.uk/

» Synetro Group, LLC
   Offering consulting services aimed at customer experience for usability, and sales strategy. Company profile and contacts.
   http://www.synetrogroup.com/

» Taith Ltd
   Focus on service evaluation and customer consultation. Specializes in care, education, and training.
   http://www.taith.co.uk

» The Customer Champion Institute
   Provides consulting, training, and publication services to improve customer relationships and loyalty.
   http://www.customerchampion.com/

» The Service Quality Department
   Customer service consulting and training organization.
   http://www.service-quality.com/

» Trendsource, Inc.
   Offers customer service evaluations, compliance audits, awards programs, competition shops, and other key market intelligence reports.
   http://www.trendsource.com/

» Vox, Inc
   A customer experience consulting firm specializing in strategy, online usability, customer process improvement, call center process and customer research and segmentation.
   http://www.voxinc.com/

» Zero Variance
   Provider of quality, compliance, and performance assurance services to the contact center industry.
   http://www.zerovariance.com/

» eLoyalty
   Management consulting, systems integration, and managed services company focused on optimizing customer interactions.
   http://www.eloyalty.net/